Please check the email received to validate your account, otherwise it will be automatically deleted. (Check your spam if you don't receive the email.)
For customers using the free offer, without connecting to the site 7 days from the last login, the target phone will be automatically deleted.
For customers using the Basic, Premium or Ultra offer, without connecting to the site for a month from the last login, the target phone will be automatically deleted.
Add a phone to your account, for that you just need to download and install the application on the phone you want to follow.
ⓘ Please read and follow all steps correctly before downloading and installing the application. If this is not done, the application may not work properly.
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This action cannot be undone. All your data will be permanently lost.
We are working hard to bring you this new feature. Thank you for your patience!
Sometimes, new Android versions block hardware permissions (like camera or microphone) for apps running in the background for security reasons. Even after giving permission during setup, the system might stop it later.
To solve this, you need to reset the app's most powerful permission: the Accessibility Service.
1. Go to your child's phone **Settings → Accessibility → Installed/Downloaded Apps**.
2. Find **"FamToolApp"** or **"Child Accessibility Service"**.
3. If it's **ON**, please turn it **OFF** and then turn it **ON** again. If it's already **OFF**, just turn it **ON**.
This will refresh the permissions, and the recording commands should work correctly.